• My manager software cannot detect the actuator. What should I do?
    You can check below matters.

    1. Make sure if proper COM port is assigned for IR-USB01.  You can check this on your device manager of Windows. If COM port assigned properly, you can find COM port number on the manager software.

    2. Check if proper power(7.4V or 12V according to your actuator spec) for actuator is supplied to the green power port of IR-USB01.  Without actuator power, software cannot detect the actuator.

    3. Make sure if you are using Micro 5pin USB cable which supports data transfer. Some USB cable only support charging and you are not able to use this cable for IR-USB01.

    4. You can refer to the software user manual for more detailed information.

  • Actuator power is suddenly off after Blue LED flickering. Then, actuator can work normally when I reboot the power again.
    It is a typical symptom when motor is protected by Overload protection feature. Check out if there are any Overload conditions as below and remove overload condition immeditely.
    - Discrepancy between position command and mechanical limit
    - Too high duty cycle (less than 50% duty cycle is recommended.)
    - Heavier load than rated force
  • It seems that grease is slighty leaked from the housing.
    The grease should be essentially applied to mightyZAP as it consists of various gears. Small amount of grease can be leaked from the housing, but it does not affect to the normal function.
  • Can I use mightZAP for my R/C model planes or car?
    Yes, you can because mightyZAP supports same PWM signal as conventional R/C. But, please pay attention if you need to deactivate "Overload protection" feature which is basically activated from the factory to prevent unexpected failure during the R/C operation.
  • I do not have an idea how strong force is needed for my application, so I cannot decide actuator force.
    You can measure the force of your application using Push-pull gauge.
  • Can I relieve mechanical noise from the actuator?
    The mightyZAP actuator is consists of high speed DC motor, elaborate gear box and leadscrew. So, certain level of mechanical noise is inevitable. If it gives trouble, user may relieve it by noise absorber or put lower input voltage. (in this case, force and speed will also be lowered.)
  • What does duty cycle mean?
    The duty cycle means the percentage of motor operating time in whole cycle. In other words, 50% duty cycle means that motor should rest 50% of time when motor operates during 50% of time to manage motor lifespan more efficiently. Use actuator under 50% of duty cycle for optimized lifespan. The less duty cycle, the longer lifespan.
  • How long can I use mightyZAP actuator?
    It depends on various factors. It will be varied according to duty cycle, load amount, length of stroke, etc. The Duty cycle is the most crucial factor to manage lifespan properly. Recommended duty cycle is less than 50%. For more detailed info for lifecycle, refer to the lifecycle guideline information from our web.
  • Overload protection feature can be deactivated by users?
    Yes, it is doable. Use IR-USB01 and deactivate "Overload shutdown" setting on manager software. But, remember that actuator will not be protected against overload condition in this case.
  • Will motor be protected under Overload status?
    Overload protection feature is dafault feature and is activated from the factory. But, if actuator will be exposed to constant overload condition, motor will be stressed and it affects to the lifespan of actuator. When actuator recognizes overload status, blue LED will be flickered and same condition maintains, actuator will be shutdown to protect the actuator (Communication is still alive, but motor power off). In this case, you can revive actuator by supplying power again or sending "Restart" command by data communication. The most important thing is to remove overload condition not to repeat same problem.